Exterior storefront of El Colmao Cuban Restaurant in Los Angeles, established in 1969.

Case Study: Increasing Restaurant Visibility Through Physical Signage

El Colmao: More Than an authentic Cuban Restaurant — A Los Angeles Landmark

For more than half a century, El Colmao has served authentic Cuban cuisine to generations of Angelenos.

Exterior storefront of El Colmao Cuban Restaurant in Los Angeles, established in 1969.
A Los Angeles Cuban restaurant serving authentic Cuban cuisine and family traditions since 1969.

Many customers have been visiting since childhood, bringing their families and friends back decade after decade. The restaurant’s vintage atmosphere, traditional recipes, and iconic roadside sign have become part of the neighborhood’s identity.

Group photo of guests attending a private event at El Colmao Cuban Restaurant.
A memorable private event bringing together family, friends, and coworkers at El Colmao.

The Challenge: Visibility Is the First Step in the Customer Journey

While El Colmao continues to have loyal customers, attracting younger generations has become increasingly important for the long-term sustainability of the business.

During a site audit, one issue immediately stood out:

The Restaurant Sign Is Hidden

Tree growth along the public right-of-way has gradually obstructed visibility of the restaurant’s iconic sign. Drivers and pedestrians can easily miss the restaurant, especially from certain directions. A restaurant cannot benefit from its physical location if potential customers never notice it.\

Site Analysis: Why Signage Matters

For local restaurants, signage functions similarly to search rankings online.

A visible sign creates:

  • Brand awareness
  • Recall value
  • Curiosity
  • Spontaneous visits
  • Easier wayfinding

When signage visibility decreases, customer discovery opportunities decrease as well.

Potential Solution #1

Request Tree Maintenance Through the City of Los Angeles

Because the trees appear to be located within the public right-of-way, the restaurant may be able to submit a request to the City of Los Angeles for evaluation.

The goal would not be removal of the tree, but selective trimming that improves visibility while preserving the urban canopy.

Any work would need approval and review through the appropriate city process.

Los Angeles County Public Works tree trimming and removal information page explaining county tree maintenance policies.
Official Los Angeles County Public Works information regarding parkway tree trimming and removal services.
Los Angeles County Public Works online tree trimming request form showing service request fields and location map.
Residents can submit a tree trimming request through the Los Angeles County Public Works online service portal.

Potential Solution #2

Preserve the Historic Sign

One of the most valuable branding assets at El Colmao is already in place:

The sign.

Historic El Colmao Cuban Restaurant sign illuminated at night in Los Angeles, California.
The iconic El Colmao Cuban Restaurant sign has welcomed guests to Los Angeles for generations.

Many businesses spend thousands of dollars creating a memorable identity. El Colmao already possesses one built over decades of customer recognition.

Rather than replacing the sign with a modern redesign, preserving its historic character may strengthen the restaurant’s authenticity.

Potential improvements may include:

  • Electrical repairs
  • Lighting restoration
  • Paint touch-ups
  • Structural maintenance
  • Improved nighttime visibility

Marketing Perspective

Visibility Happens Online and Offline

Local marketing is not only about social media, websites, or search engines.

The customer journey often begins with a physical impression:

  1. See the sign
  2. Notice the restaurant
  3. Search online
  4. Read reviews
  5. View menu
  6. Visit the restaurant

Improving physical visibility strengthens every step that follows.

Next Steps

Working Together With Ownership

Before any request is submitted, the proposed solution would first be reviewed with restaurant ownership. The goal is to preserve the history of El Colmao while improving visibility for future generations of customers.

Sometimes the most effective marketing improvement is not a new advertisement. Sometimes it is simply helping people see what has been there all along.

To be continue.

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